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Posted
Oct. 19, 1998
Hidden
Cameras: High-Powered and High-Risk
By Bob Steele,The Poynter
Institute
This
article originally appeared in the September 1997 issue of Communicator.
The
question comes up in just about every workshop I lead at television
stations: "So, ethics guy, what do you think about hidden cameras?
How can you justify lying?"
No
doubt many journalists suspect I will condemn hidden cameras as
tools of deceit. To be sure, I believe we misuse hidden cameras,
and it concerns me greatly when we use any form of deception in
our reporting.
That
said, I don't suggest we ban hidden cameras. We just need to be
much more judicious and responsible in deciding when and how to
use them.
Too
often we use hidden cameras poorly, even on stories where they are
justified. But I still want the weapon in my arsenal. There are
times when using hidden cameras may be the only way to effectively
tell an important story about a significant issue.
The
best of hidden camera reporting has exposed systemic racial discrimination,
critical weaknesses in airport security, gross incompetence by law
enforcement officers and abhorrent patient care in nursing homes
and hospitals. Unfortunately, those moments are outweighed by the
glut of hidden camera stories focusing on small scale consumer problems,
"gotcha" pieces and weak investigative reports that don't
justify deception.
Hidden
cameras are not unlike weapons and power tools that should be kept
away from the unskilled and the reckless. When truly, needed, hidden
cameras should be put in the hands of skilled journalists who know
their great potential and recognize their significant possibilities
for harm
The "Importance"
Threshold
Let's
face it. Most hidden camera reporting involves some level of deception,
and deception is about causing someone to believe what is not true.
Since we are in the business of pursuing truth, there is more than
a hint of hypocrisy when we use some form of deceit to pursue the
truth.
We
can only justify that inconsistency and the use of deception when
we truly serve a greater principle. Therein lies the first standard
for deciding when it is appropriate to use hidden cameras.
To
justify deception we must be pursuing very important information.
It must be of vital public interest, such as preventing profound
harm to individuals or revealing great system failure at the top
levels. Sure, there is subjectivity in those words, but the spirit
of this standard is clear when we say "vital," "profound,"
"great" and "top."
We
must set the bar high, resisting the temptation to use hidden cameras
(or any form of misrepresentation) on those stories that don't meet
this test. If we don't, we can't support the claim that the quest
for truth outweighs the use of deception. Furthermore, we cheapen
the value and diminish the impact of hidden cameras when we use
them on stories of less importance.
Tools of
Last Resort
Because
they involve deception, hidden cameras should be our last choice for
reporting a story. It is appropriate to consider their use on
stories
where we have ruled out all other alternatives for obtaining the
same information.
We
must exhaust traditional reporting methods of interviewing, observing
and researching documents and databases.
High-Powered
Weapons
Issues
of fairness are heightened when we accuse someone of wrongdoing
through the use of hidden camera video. This covert method of newsgathering
clearly amplifies any accusations we make. We also must recognize
the effects of hidden camera reporting on others in the story who
are less culpable or not involved in the wrongdoing.
Hidden
camera video carries extra weight both in its ability to reveal
important truths and in its potential to cause great harm. Hidden
cameras are high-powered weapons only to be used with supreme care.
High-Risk
Work
A
journalist working undercover may have to make split-second decisions
that carry high stakes. His professional role as a news gatherer may
be in conflict with his responsibility as a human being to help a
vulnerable person. When should a photographer give up his cover to
help someone who is in great pain? When should a reporter warn someone
who is endangered by the actions she is observing? What does a journalist
do when she sees someone commit a felony?
In
addition, newsroom managers must minimize risk for the journalists
who use hidden cameras or who report undercover. Their personal
safety may be jeopardized if their cover is blown or their covert
methods revealed. Guidelines should be discussed ahead of time.
Should a journalist tell additional lies to keep an undercover ruse
going? What does the journalist do if he must break a law to protect
his identity?
Hidden
camera and undercover reporting require strong planning by news
managers and all participating journalists. We must anticipate what
might go wrong, minimize risks and develop back-up plans, including
ones for quick intervention in serious problems.
To
be sure, we also must pay close attention to the legal land mines
in hidden camera reporting. We can develop sound strategies that
recognize matters of defamation and privacy, including false light
and intrusion standards. We can be vigorous in our reporting if
we are clear on the law regarding fraud, trespass and surreptitious
recording of audio. The law protects citizens. It also gives journalists
considerable freedom to serve the public. We should use it wisely.
Skilled Reporting
We
must be at our best and smartest when we use hidden cameras, because
the stakes are high. We must supplement the surreptitious video with
insightful observations, seeing and retaining important details of
a scene that might not be captured by the camera.
We
can heighten accuracy and authenticity by both gathering the right
facts and making sure our facts are right. We must put information
in proper context and present it clearly so the viewers can understand.
We must put our "camera less. reporting skills to work to see
nuances of difference in the actions and words of story subjects.
We must be adept at judging tones of voice and degrees of misdeed.
In
using hidden cameras or going undercover, we must devote time and
attention to testing our assumptions. We are after the truth, and
validity and reliability are the product of multiple pieces of proof.
We
must focus our attention on those who are really responsible for
the wrongdoing we expose, not just the "little guy" who
happens to be easily reached with our hidden camera. Too many hidden
cameras stories stop with the video of the store clerk, the mechanic,
the teaching assistant or the nurses' aide. Too few stories get
to the owners, top-level officials and administrators often responsible
for the wrongdoing.
Journalists
Only
Yes,
I've heard those arguments about how ABC could have sidestepped the
legal matters of fraud in the Food Lion case by having supermarket
employees do the hidden camera taping. That, I believe, is a very
shortsighted argument.
It
would take an exceptional case to convince me to use a non journalist
to shoot video in an undercover story. Meat cutters, repairmen,
high school students and home buyers are not trained in the art
of journalistic observation. They should not be entrusted with our
job or our tools. Furthermore, these nonjournalists may have vested
interests in the story or personal motives that directly conflict
with the role of reporting and the standards of professionalism.
The Bottom
Line
Hidden
camera and undercover reporting can produce memorable and meaningful
journalism. That happens when we are at our very best, from the
moment we start the planning, through the execution to the telling
of the story on air.
Set
the bar very high for the ethics and excellence of your work. Don't
settle for anything less.
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