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Diversity
is a Bottom Line Issue
New
report tracks the business and competitive reasons
for affirmative action in the work force and coverage
By
Bill Boyd, The Poynter Institute
Bill
Boyd is an associate in leadership and management. This article
originally appeared in the Sept. 1995 issue of The American
Editor.
Is diversity a bottom line issue for newspapers? According to the
Newspaper Association of America, it is. Arthur Sulzburger Jr.,
publisher of The New York Times, led a committee that looked
into ways that demographic trends affect newspaper readership and
advertising. Their findings, reported in NAA's new publication,
"Diversity: A Business Imperative," conclude that decreasing
readership and advertising can be reversed only by responding to
demographic shifts, which are accelerating.
The report does three things that can help editors.
- It
gives "a wake-up call" via demographic data that help
you really know your market and how it is changing. The wake-up
call is reinforced by examples of newspapers like the San Jose
(Calif.) Mercury News which was "stunned" by
"drastic change in the population's ethnic diversity"
even though it had conducted annual readership surveys for many
years. For those who hear the wake-up call, the report provides
an appendix called "Understanding Your Market: A Framework
For Planning."
- It
provides examples of how newspapers such as The Miami Herald,
The Charlotte (N.C.) Observer, and The New York
Times have responded creatively to major, rapid changes in
the population of their regions.
- It
shows how the changes will affect the work force and gives examples
of how newspapers are meeting the challenges.
Maybe your area will not change as fast as Long Beach, Calif., where
the once "almost exclusively white" population is expected
to reach 47 percent Latino by the next census. But you can expect
a lot of change because the American population is expected to be
one-third people of color within 20 years, and 47 percent people
of color by 2050. According to the report, Minnesota almost doubled
its African-American population between 1980 and 1990, and Illinois
is already one of the top five states for both Asian and Hispanic
populations.
As you read the report, it becomes clearer how complex the situation
is. Hispanics and Asians are not at all homogeneous. Even though
the majority of Hispanics are of Mexican origin, the remaining 40
percent have many heritages: Puerto Rican, Central American, South
American, Cuban, and several others. No Asian group is near a majority,
but Chinese (24 percent) and Filipinos (20 percent) are the biggest
groups, followed by Japanese, Koreans, Asian Indians, and many others.
In addition to dealing with such ethnic diversity, newspapers also
will have to learn to deal with youth and aging baby boomers: In
2020 the median age of whites will be 42, but the median age of
all minority groups will be 32.
Advertisers are aware of the buying power of people of color, estimated
at $580 billion in 1994. Will newspapers be or be perceived by advertisers
to be an effective way of communicating with a population that is
younger and more pigmented each year? Latinos of all educational
levels read "mainstream" newspapers at lower rates than
other groups (17 percent in a 1991 survey in Long Beach), but the
report says readership and advertising can be increased by changing
coverage and employment practices. The report also provides examples
of how mainstream newspapers can build alliances with ethnic press.
Unfortunately, one of the creative responses cited in the report,
City Times in Los Angeles, has been eliminated since the report
went to press. That still leaves a substantial number of ongoing
models for editors to study as they decide what changes are appropriate
to their areas. Creative ways of building and using a diverse staff
at all levels are integral to plans for identifying "topics
of particular interest to communities of color such as immigration,
language, ethnic neighborhoods, impact of growth on social services,
health care, education and the criminal justice system."
Also, as one anecdote in the report indicates, stories like "People
to Watch" simply cannot be considered good journalistically
when they include only white men and women.
The key to continued success is greater awareness of new realities
and a willingness to address them creatively. Even if you already
feel aware, this report will provide some eye-opening surprises
just like a good newspaper.
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