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Getting
the Full Picture
"In
the past, it was CBS that held firm to some important production
ethics."
Commentary
by Al Tompkins
Broadcast/Online
Group Leader
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When CBS's
Dan Rather stood in front of Time Square on New Year's Eve
to ring in
the new century, viewers apparently didn't get the whole picture.
What they saw was the CBS logo on a building digitally imposed over
the NBC logo.
What was wrong
with that picture?
Poynter's Jill
Geisler and Al Tompkins answer the ethical questions and suggest
ways TV news stations can protect themselves in the future.

A tear sheet from the Jan. 12, 2000, edition of The N.Y. Times,
shows the digitally inserted logo for The Early Show
on the General Motors building where the show is taped. On New
Year's Eve, television viewers saw the CBS logo on a Jumbotron
beneath the New Year's ball in Times Square rather than the
real logo belonging to NBC. |
CBS and Trompe L'Oeil News
Commentary
by JILL GEISLER
Group
Leader/Management & Leadership
IT
SEEMS LIKE SUCH A SIMPLE THING that journalists are supposed
to do: Tell the truth. Visual journalists are expected to do even
more: they have to show and tell the truth. The latest technology
can help accomplish that. It can also hurt, as CBS showed us two
weeks ago when it presented perhaps the first trompe l'oeil newscast
on New Year's Eve.
Trompe
l'oeil (deceiving the eye) is supposed to be a genre of imaginative
art, not a news category.
When Dan Rather
delivered the CBS Evening News with Times Square as a backdrop,
viewers had every reason to regard what they saw as -- and for all
most viewers knew, it was -- a dead-on true view of that extraordinary
piece of real estate. But the view was fraudulent.
Unwilling
and perhaps embarrassed to acknowledge that its rival NBC had invested
in displaying its logo on a Jumbotron that looms large over the
square, CBS made it go away. It took new digital technology and
erased the truth.
Lie Number
One: CBS made the NBC logo disappear, at least to viewers of
the CBS Evening News.
Lie Number
Two: Unsatisfied with merely obliterating the name of the competitor,
it replaced it with its own. Using digital magic, CBS led viewers
to believe that CBS, not NBC, had used its resources to pay for
a big ol' billboard in the Big Apple.
What viewers
see should be an accurate view of what happens. Is it any wonder
that an early, legendary CBS News program was called "See It Now"
or that subsequent local newscasts would call themselves "Eyewitness
News?" The titles reinforce the contract with viewers: We will show
you a picture of the world, or your community, as it happened and
as it really is.
When satellite
and microwave technology landed in TV newsrooms, broadcasters basked
in their ability to take viewers -- LIVE -- to see news in progress.
The rules of that engagement were very clear. Back then, the Federal
Communications Commission spelled them out. Don't say you are live
if you are on tape. The mandate was simple: Tell the truth.
It is understandable
that CBS News would not want to position its human icon, Dan Rather,
in front of the advertising logo of NBC. But it had other options,
old fashioned, perhaps, but truthful:
- Buy its
own billboard.
- Move Dan
to a different location.
- Shoot from
a different angle.
I'm reminded
of an episode of the old Mary Tyler Moore show. The scene
is Ted Baxter's office. Ted's wall is lined with photographs of
Ted and various world leaders. A visitor touches one of the pictures.
Suddenly, the face of the dignitary falls off the picture, leaving
Ted alone in the real photo. Ted, in an effort to impress, had cut
and pasted his own virtual reality.
CBS News did
the same thing to Dan Rather. The network
mocked
up a world for him, to make it a more impressive environment. But
at the same time, CBS made a mockery of the simple rule of visual
journalism: Show and tell the truth.
Why the CBS Story Matters
Commentary
by AL TOMPKINS
Broadcast/Online Group Leader
CBS
deceived its viewers.
The deception was deliberate and harmful.
One might
argue that what CBS did is not much different from what TV does
all the time. We insert graphics behind anchors; we can even create
virtual news sets in empty studios. Television news sets include
fake monitors and backdrops that all, in some way, deceive the viewers.
We use zoom lenses, tape editors, and special effects every day.
Every light we hang, every edit we make alters the reality of how
things would have happened without our presence.
There is a
big difference.
Viewers understand
those deceptions. They expect them. The viewer, at some level understands
that what happens in a studio sometimes is engineered. Those deceptions
cause no harm to the journalistic integrity of the news organization.
But when anchors
go live from the field, I believe viewers watch the coverage believing
the anchor is in the field to show us the truths the journalist
discovered first-hand. Being on the scene gives credibility to the
anchor's words, but it cuts both ways: Being on the scene of a deception
links the journalist directly to the deed.
It is no wonder
that public confidence in television news is eroding. A year ago,
the Radio
and Television News Directors Foundation asked Americans how
the felt about television news. Some 60% of those responding said
they agreed with the statement "lately, I've become more skeptical
about the accuracy of anything I hear on the news."
In the past,
it was CBS that held firm to some important production ethics. CBS
was the last network to allow cutaway pictures to cover edits in
interviews. The central issue was whether the viewer understood
an interview had been edited, not whether the viewer would see a
jump cut. This one technique became the punch line of the Holly
Hunter/John Hurt movie Broadcast News. CBS has held firmly
against using production techniques such as adding music and sound
in news stories with the understanding that viewers would be fooled
or manipulated by the music.
CBS was right
to hold on to those old ideas of editorial and visual honesty. It
makes this debacle all the more difficult to defend.
It is almost
universally true that mankind has developed technology faster than
we develop ethical guidelines about how to use the technology. Somewhere
in the box of the gizmo that enables stations and networks to seamlessly
insert pictures into Times Square maybe there should be a line or
two in the owner's manual that says "Caution: This gizmo may confuse
your viewers and harm your credibility. Before you use this gizmo,
users should have a full conversation about how it will be used.''
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