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Judy
Nichols of Arizona Central, right, shares
a laugh with Paul Pohlman during a workshop
session.
(Photo by Ricardo Ferro)
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The story of Arizona Central is not unlike
that of other newspaper web sites.
In 1995, a handful of newsroom staff was moved
to a separate room to develop an online product,
says Judy Nichols, an online editor for the Arizona
Republic / Arizona Central.
Their first attempts included posting information
on America Online. Over the years, the site has
blossomed into a full-fledged interactive website
that offers users nuances like audio and video
that enhance even the most skilled print reports.
In 1998, after 15 years in the newsroom, Nichols
joined the online operation as an online editor,
a new position posted in the newsroom. She participates
in news meetings and news strategy sessions and
suggests such online enhancements as video, audio,
and supplemental documents to expand news stories.
"The only way to be there, is to be there." Nichols
says of her newsroom role. "I can watch them and
they can watch me and remember me."
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Arizona
Central has created an impressive library
of RealVideo clips. Clockwise from left,
the funeral of police officer Mark
Atkinson; a Hopi
wedding narrated by the groom; Native
American Aging,
a web-only production; Cooking 201 -- How
to make a carrot
flower.
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The
projects
By
learning to pool resources, both the online and
print products have benefitted. With careful cultivation,
the newsroom has become an integral part of getting
breaking news and projects online, Nichols says.
They
showed sports fans what they would see from their
seats at a Diamondback game, a technique she believes
would also work for theater seating.
A
recent story about 'N Sync ran with one photo,
but online, the story had audio clips, links,
a discography, and more photos. The print edition
referred to the web extras.
Animated
gifs have been used to create slide shows for
works of art works, as well as maps such as this
one tracking the build up of ozone over nine hours.
Your
Online Desk in the "Main" Newsroom
You
need a big dog in the newsroom: Non-traditional
power and authority can get some things done,
but if you want to move faster, you need someone
high up the food chain expressing interest.
Location,
location, location: Find a piece of prime
real estate in the newsroom and homestead it.
Absence does not make the heart grow fonder; it's
out of sight, out of mind.
Follow
the swarm: If you want to cross-pollinate,
find the beehive. The buzzing starts long before
anyone puts the story on the budget.
Teach
a reporter to fish or be helpful, but don't bring
them coffee: When someone brings you a document
to post, ask them if they can get it electronically.
When they need to send a graphic but don't know
how to attach it to an e-mail, show them. Don't
become a typing service.
Have
a plan, not just a person: Set up policies
and procedures that will work if you get hit by
a bus tomorrow. No one can work 24 hours a day,
seven days a week. And everyone in your department
will move on in six months anyway.
Play
to your strengths: Put people where they're
happy and let them work.
Get
invited to the party: Find out when their
planning meetings are and attend. Ask reporters
to include you on road trips to get video or audio.
Find out about predictable events and set up expectations
for filing. (Use your big dog if you have to.)
Go to lunch with reporters.
A
brick at a time: Show them how to report incrementally.
First a bulletin, then a headline and one sentence,
then two, then four paragraphs, then a photo,
then a longer story, then an updated version.
The
medium is not the message: The content is.
The information needs to be interesting whether
it's text, audio, video, or Ipix. Show them something
they haven't seen or heard.
Bless
the believer, but don't stone the sinner:
Identify people who "get it" and work
with them as much as possible. But don't write
off non-believers. We all get web religion at
a different pace.
Give
something back: Use the site as a reporting
tool. Help reporters get information, sources,
ideas. Offer space. "Can't get that sidebar
in the paper? We'll post it."
Spread
the word: Promote your online efforts in the
paper and on the site. And show people in the
building when you've done something nice. If you
have a verbal or written critique or in-house
publication, make sure online efforts get praised.
Name names.
Get
Zen: Relax. You can never do everything you
want. You can never have enough people or equipment.
You can never convert everyone in the newsroom.
You will never have enough time. Do what you can
and be happy.
See
also:
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